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Please Note the delivery times given are for Cape Town only.

Outside of Cape Town, gifts are delivered by The Courier Guy. If you live in Jhb your gift should arrive within two to three working days but areas further away or remote may take longer. for example, Durban takes around 4 working days. Please ensure you allow enough time when ordering. If you need to get your gift delivered overnight, please contact us to arrange, there will be additional fees.

I want to give the gift myself?

That’s fine, we will deliver the gifts to you, beautifully wrapped and ready to go! You take them to the party and receive all the credit.

Can I collect my gifts?

If you live in Cape Town and want to save on delivery cost you can collect your gifts. Please contact us to arrange.

Phone: +27723138061

Plattekloof Glen, Cape Town 7460

Where do you deliver to?

We can send our presents all over South Africa.

On the day delivery, seven days a week, with all the bells and whistles of helium balloons and giant pinwheels is only available in Cape Town.

Deliveries to the rest of South Africa are done by the Courier Guy and therefore we cannot guarantee delivery on the selected day and do not allow for helium balloons and large pinwheels. We will try our utmost best to get the gift to you on your chosen day but it may arrive a day early or late.

We currently do not offer international deliveries.

I have a question about my order, or need to change an order.

Email hello@presentdrop.co.za with the order number and your query. If it is something we can help with and the gift is not yet processed or shipped, we will accommodate as best we can!

I entered the wrong address, please help!

If you just ordered, email hello@presentdrop.co.za ASAP with your order number and the correct delivery details. If your order is due to be delivered or has already been shipped please call 072 313 8061

Does my gift have to be wrapped?

All gifts include free wrapping that must be selected before the gift can be added to your cart.
If you really would like the gift delivered to you unwrapped, please make a note in the delivery notes.

What is the delivery fee?

Our on the special day delivery fee, for wrapped gifts with extras (including helium balloons), in Cape Town is R85.

During checkout you will be notified whether you qualify for on the day delivery  or whether your gift will be sent with a courier (We cannot guarantee courier will arrive on the chosen day).

Delivery fee by courier to addresses outside of Cape Town is R120. Gifts will be beautifully wrapped and then packaged into a courier box to allow them to arrive safely.

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